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HA GO CARER: Empowering Caregivers to Manage Family's Healthcare

2024-08-26 12:35:57

Recently, HA GO has launched a new feature - HA GO CARER, to provide more comprehensive support for caregivers. HA GO CARER grants caregivers certain permissions, allowing them to access their family members' medical records, schedule or reschedule appointments, make online payments for medical fees, and check billing statements. These functionalities are a godsend for those who need to provide long-term care for their loved ones.

In the past, caregivers often faced numerous obstacles in trying to keep track of their family members' healthcare. They needed to obtain the patient's consent before they could access their medical files, book appointments, or handle payments. This not only incurred time and cost, but their family members' physical or mental condition might also prevent them from clearly expressing their wishes. With HA GO CARER, caregivers can simply set up the relevant permissions within the app, and they can instantly access their family members' medical services, greatly improving the efficiency of caregiving.

Moreover, HA GO CARER also provides a cost management feature. Caregivers can view their family members' medical bills on the app and make online payments. This not only facilitates expense management, but also allows them to stay updated on their family members' healthcare status, enabling them to provide more attentive care.

The launch of HA GO CARER empowers caregivers to better fulfill their responsibilities, while also alleviating their burden. 

More details: https://www2.ha.org.hk/hago/en/carer/carer